Enabling the Outlook Address Book and Contacts folder

The Outlook Address Book is a container that includes the main Contacts folder and any others you add. Outlook automatically makes the main Contacts folder available through the Address Book dialog, but you can also add other folders containing contacts.

Adding Other Contacts Folders | Outlook 97 and Outlook 98/2000 (CW) | Notes | More Information

Adding Other Contacts Folders

1. Right-click the folder, choose Properties from the pop-up menu, and switch to the Outlook Address Book tab.
2. Check the box for Show this folder as an e-mail Address Book.
3. You can enter a new Name of the address book to make it easier to distinguish from other Contacts folders. The name change affects only the address book display, not the actual name of the folder.
4. Click OK.

5. If you are using Outlook 97 or Outlook 98/2000 in Corporate/Workgroup mode and want Outlook to use the folder to resolve names, click Tools | Services | Addressing and add the folder to the list of address lists for name resolution.

To show the Contacts folder from another user's mailbox in the Outlook Address Book, see Display Other User's Contacts in Address Book

Outlook 97 and Outlook 98/2000 (CW)

1. Choose Tools | Services and verify that Outlook Address Book is installed in your profile. If not, add it.
2. Switch to your Contacts folder, then choose File | Folder | Properties. Verify that Show this folder in address book is checked.
3. Go to Tools | Services | Addressing, and verify that the folder appears in the addressing search path at the bottom of the dialog. You can change the order in which folders are checked here.

If in Step 1, you don't see Outlook Address Book as an available service, check to make sure that Contab32.dll is installed on your system. If not, then copy it from the Office/Outlook CD. If you still don't see it, even after adding the .dll, use Start | Find to locate your Mapisvc.inf file, make a backup copy, and add the following to it:

In the [Services] section at the top of the file add this to the list:

CONTAB=Outlook Address Book

At the bottom of the file add these sections:

[CONTAB]
Providers=CONTABP
PR_SERVICE_DLL_NAME=contab.dll
PR_SERVICE_SUPPORT_FILES=contab.dll
PR_SERVICE_DELETE_FILES=contab.dll
PR_SERVICE_ENTRY_NAME=ServiceEntry
PR_RESOURCE_FLAGS=SERVICE_NO_PRIMARY_IDENTITY | SERVICE_SINGLE_COPY

[CONTABP]
PR_PROVIDER_DLL_NAME=contab.dll
PR_RESOURCE_TYPE=MAPI_AB_PROVIDER
PR_PROVIDER_DISPLAY=Outlook Address Book
PR_RESOURCE_METHODS=STATUS_SETTINGS_DIALOG

Try to add the Outlook Address Book service again after you save the file. Then continue with Steps 2 and 3 above.

Notes

More Information

Updated Jul 15 2008

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